Hotel Xcaret México · Riviera Maya · June 2026

Lance & Cherie

June 6, 2026 · Your complete resort guide

Wedding Party Edition — Includes rehearsal & assembly details

Days
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Hours
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Until the wedding ceremony

Hotel Xcaret Mexico hanging bridges and Caribbean
Your complete guide

Guide Index

Welcome & Quick Facts
Resort overview, your bracelet, and what's included
Wedding Events
Rehearsal, welcome party, ceremony & reception schedule
Dining Guide
All restaurants, menus, hours, and booking requirements
Dress Code
What to wear and where — casual to resort elegant
Bars & Nightlife
Hidden cenote bars, arcade bar, rooftop, nightclub
Parks & Activities
Seven world-class parks, all included with your stay
Lance & Cherie's Favorites
The couple's personal must-do picks
Muluk Spa
Cave spa, treatments, and wellness experiences
Tipping Guide
How much to tip, what cash to bring, and where
Pre-Trip Checklist
Critical actions to take before you fly
Dietary Notes
Celiac and lactose intolerance guidance
Key Contacts
Kristen, Ruth, resort concierge — save them now
Resort Map
10 themed Casas and how to navigate the property
A note from us

Welcome to our paradise

You are here, and that means everything to us. Hotel Xcaret México isn't just a resort — it's the most extraordinary place we've ever experienced, and we cannot wait to share every corner of it with you.

This guide is your personal playbook for the entire trip — every restaurant, every hidden bar, every park, every insider tip we've gathered. Whether you've never been to Mexico before or you're a seasoned traveler, this place will surprise you.

Explore freely. Try things you normally wouldn't. Find the hidden cenote bar. Wander through the underground rivers. Stay up too late at Cantina Los Faroles. This is what we built this trip for — you deserve every single moment of it.

We love you all dearly, and we cannot wait to celebrate with you.

— Lance & Cherie

Quick Facts

Resort: Hotel Xcaret México — Family-friendly luxury, 5-Diamond AAA award winner. Now 1,800 suites across 10 themed Casas following the 2025 expansion.

Wedding Date: Saturday, June 6, 2026
Ceremony 5:00 PM · Cocktails 6:00 PM
Reception 7:00 PM

All-Fun Inclusive™: Your stay covers all dining (except HA'), all bars, unlimited park access with transportation, round-trip airport transfers, ferry tickets to Isla Mujeres & Cozumel, and your mini-bar.

Your Bracelet: Received at check-in. It's your room key, park pass, and payment method. Wear it always — it's waterproof.

#HartmannTresterWedding
Mark your calendar

Wedding Weekend

Everything you need to know for the big events. Additional details and exact locations will be communicated closer to the date — keep an eye out for updates from Lance & Cherie.

Friday, June 5th
Wedding Party
5:00 PM
Rehearsal
Wedding party members and immediate family only. Meet at the ceremony site for a walkthrough of the ceremony — positioning, processional order, timing, and any last-minute details. Plan to arrive by 4:45 PM. Ruth will guide everyone through the sequence. Casual attire is fine.
Everyone
6:00 PM
Welcome Party 🌴
The whole group comes together for the first time! The official kick-off celebration — come ready to meet people, grab a drink, and let the real fun begin. Location details will be shared ahead of time. This is when the week truly starts.
Saturday, June 6th — The Big Day
Wedding Party
Time TBD — Wedding Party Assembly
Pre-Ceremony Assembly
Ruth (the resort wedding planner) will walk the wedding party to the ceremony site. Exact assembly time is TBD — watch for communication from Lance & Cherie as the date approaches. Be dressed and ready in Resort Elegant attire before the assembly time is announced. Final touch-ups, photos, and lineup. Deep breaths. This is it.
Everyone
4:45 PM — Be Seated
Wedding Ceremony
Please be in your seat by 4:45 PM. Ceremony begins at 5:00 PM sharp. Resort elegant attire — full details in the Dress Code section. Officiant: Brendan. Come ready to feel something.
Everyone
6:00 PM
Cocktail Hour 🥂
Signature cocktails, passed bites, and golden-hour magic. This is the moment for photos, hugs, and soaking it all in.
Everyone
7:00 PM
Reception — Dinner & Dancing 🎉
Come hungry. Come ready to dance. Come ready to make memories that will last a lifetime. Share your moments: #HartmannTresterWedding
Hotel Xcaret México — All-Fun Inclusive Dining

The Restaurants

Hotel Xcaret México has expanded to 20 restaurants following its 2025 renovation — an unmatched culinary program built entirely around Mexican cuisine, led by celebrity chefs from across the country. Almost all are included in your stay.

HA' — Michelin Star Dining

HA' is here if it calls to you — a once-in-a-lifetime Michelin Star tasting menu experience for those who want it. Please don't feel any obligation whatsoever. You've already invested enormously in this trip and every included restaurant here is extraordinary on its own. But if a 9-course chef's tasting menu sounds like your kind of evening, book it early — tables fill 3–6 weeks out. ~$149/person. Adults only. Dinner 7–11 PM. Pre-paid reservation required. Book via Kristen or 1-844-795-4525.

HA' has held its Michelin Star for two consecutive years, 2024 and 2025. Chef Carlos Gaytán is the first Mexican chef in history to earn this distinction.

✨ Apapaxoa Upgrade Package — Optional Premium Dining: Hotel Xcaret México guests can purchase the Apapaxoa upgrade package to gain access to additional premium dining experiences beyond what's included in the All-Fun Inclusive package. Wine pairings are not included. This is an optional upgrade worth asking the concierge or your travel agent Kristen about if you're looking for an elevated culinary experience during your stay.
Mexican Street Food & Buffets
Mercado de la Merced
Included
Mercado de la Merced
Mexican Marketplace Buffet
🕐
HoursBreakfast 7:00 AM–12:00 PM · Lunch 1:00–5:00 PM · Dinner 6:00–11:00 PM
👔
Dress CodeCasual
📋
ReservationsNot required — Walk in anytime

Ten themed stations transporting you through a traditional Mexican market experience — complete with piñatas, ceramic vases, and the intoxicating aromas of real Mexican cooking. Hand-made tortillas, tamales, fresh crepes made to order, rotating gelato, fresh cheese cart, quesadillas, smoothies, omelettes, and a legendary candy and sweets wall. Lance's go-to for breakfast and late-night snacking.

Signature Stations & Highlights
Hand-Made Tortilla Station
Watch tortillas pressed and cooked on the comal right in front of you — fresh corn and flour varieties
Tamales & Tamal Cart
Traditional steamed tamales with rotating fillings — mole, rajas, pork, and sweet varieties
Fresh Crepe Station
Made-to-order crepes with savory or sweet fillings, from Nutella to fresh fruit to ham and cheese
Rotating Gelato Bar
Freshly churned gelato in seasonal flavors — Mexican chocolate, mango, coconut, and more
Fresh Cheese Cart
Artisanal Mexican cheeses — Oaxaca string cheese, panela, queso fresco — sliced to order
Candy & Sweets Wall
A massive wall of traditional Mexican candies, dulces, and confections — legendary and unmissable

Buffet format — stations rotate daily. Visit multiple times for the full experience.

Las Cuevas cave restaurant
Reservation Required
Las Cuevas
Mexican Churrascaria · Cave Setting
🕐
HoursDinner 6:30–10:00 PM · Sunday Brunch 10:00 AM–4:00 PM (additional cost — see note below)
👔
Dress CodeSmart Casual
📋
ReservationsRequired — Book before arrival

A jaw-dropping dining experience tucked inside the natural caves of the resort, lit by candlelight with the nearby river reflecting the amber glow. Rodizio churrascaria — cuts of juicy meat brought to your table continuously — plus seafood, vegan options, and an extensive wine cellar. One of the most romantic settings on property. Book this for a special night.

Signature Offerings
Rodizio Churrascaria
Continuous tableside service of grilled meats — picanha, lamb, pork, chicken — carved at your seat
Grilled Seafood Selection
Fresh catch of the day, lobster, and shrimp prepared over open flame in the cave setting
Cave-Aged Wine Selection
Curated wine cellar featuring Mexican boutique wines stored in the natural cave environment
Salad & Appetizer Bar
Extensive fresh salad bar with Mexican cheeses, cured meats, and seasonal vegetables
Grilled Pineapple Dessert
Caramelized pineapple with cinnamon and piloncillo glaze, a churrascaria tradition
Vegan & Plant-Based Options
Full vegan menu available — grilled vegetables, plant-based proteins, and dairy-free desserts

Rodizio style — meats served continuously. Seasonal menu, confirm specialties with concierge.

⚠️ Las Cuevas Sunday Brunch — ADDITIONAL COST: ~$60–100/person — confirm current pricing with concierge before booking. Requires advance reservation. This brunch is NOT included in the All-Fun Inclusive package. Dinner service is included as normal.
Included
La Xentral
Food Hall · Market Buffet · Café
🕐
HoursOpen all day including late night — confirm exact hours with concierge on arrival · Cafeteca coffee shop from 6:30 AM
👔
Dress CodeCasual
📋
ReservationsNot required

The resort's vibrant all-day food hall — market-style buffet with international and Mexican options, plus the Cafeteca coffee shop for grab-and-go drinks and snacks. Located in Casa Cielo near the lobby. Also shows park shuttle departure times on screens inside — practical and delicious. Perfect late-night stop when everything else is winding down.

Mexican Specialty Restaurants
Cantina Los Faroles
Included
Cantina Los Faroles
Oaxacan Cantina · Chef Alejandro Ruiz · Open Until 2AM
🕐
HoursDinner 6:00–11:00 PM · Late snack menu 11:30 PM–2:00 AM
👔
Dress CodeSmart Casual (Dinner)
📋
ReservationsNot required

The soul of the resort's nightlife. Chef Alejandro Ruiz's Oaxacan cantina pays homage to his homeland through tlayudas, mezcal cocktails, traditional snacks, and shared plates that evoke the bustling squares of Oaxaca. By night it transforms into a live music venue with performers and dancing. Adults-only on the top floor after dark.

Signature Dishes — Chef Alejandro Ruiz
Tlayuda Oaxaqueña
The iconic Oaxacan street food — crispy oversized tortilla with black beans, quesillo, tasajo, and salsa
Mezcal Flight
Curated selection of artisanal mezcals — espadín, tobalá, and seasonal small-batch expressions
Chapulines
Toasted grasshoppers seasoned with chili, lime, and garlic — a beloved Oaxacan delicacy
Mole Negro Oaxaqueño
The most complex of Oaxaca's seven moles — over 30 ingredients, served over chicken or pork
Memelas & Garnachas
Traditional Oaxacan corn masa snacks topped with beans, salsa, cheese, and seasonal ingredients
Late-Night Snack Menu
Available 11:30 PM–2:00 AM — tacos, quesadillas, and antojitos perfect for closing out the night
Full Menu - Late Night Snacks
Appetizers
Garnachitas
Corn-based thick tortillas topped with beef, Istmo aged cheese, pickled cabbage, and pasilla pepper sauce
No Tortilla Quesadilla
Stuffed with grasshoppers, served over a tomatillo and morita pepper sauce
Tlayuda
Thin crispy corn tortilla with pork fat, beans, cheese, chorizo sausage or tasajo, and pasilla chili sauce
Chicharron Sauce
Fried pork belly cooked in chile de agua and tomatillo sauce
Tacos
Fried rib eye, beef tongue, beef, chicken, or pork
Queso Fundido
Melted cheese with mushrooms or chorizo sausage, served with corn tortillas
Guacamole
Accompanied with grasshoppers and corn chips
Desserts
Arroz con Leche
Rice with milk
Flan
Mexican custard
La Trajinera
Included
La Trajinera
Mexico's Coastal Cuisine · Trajinera Boats Theme
🕐
HoursBreakfast 7–11:30 AM · Lunch 12–6 PM · Dinner 7:30–11 PM
👔
Dress CodeSmart Casual
📋
ReservationsNot required

A tribute to the colorful trajinera gondola boats of Xochimilco. The menu celebrates Mexico's coastlines — from Yucatán and Veracruz to Baja California — with ceviches, grilled seafood, and regional specialties. The swim-up Trajinera bar is attached, making this a great lunch destination when you're near the pool area.

Signature Dishes
Ceviche Veracruzano
Fresh Caribbean fish cured in lime with tomato, avocado, jalapeño, and cilantro
Aguachile
Shrimp in spicy lime-chili broth with cucumber, red onion, and serrano — Pacific coast classic
Pescado a la Talla
Butterflied whole fish marinated in red and green chili paste, grilled over charcoal — Guerrero specialty
Camarones al Coco
Coconut-crusted shrimp with mango-habanero sauce and Mexican rice
Tacos de Pescado
Grilled fish tacos with cabbage slaw, chipotle crema, and pico de gallo
Arroz a la Tumbada
Veracruz-style seafood rice — a saucy paella-like dish with shrimp, octopus, and crab
Full Menu - Desserts
Chocolate Cake
White chocolate, milk chocolate, semisweet chocolate, cassis liqueur and chocopasilla sauce
Edam Cheese Cake
Soaked vanilla sponge cake with three types of milk, Edam cheese and meringue
Apple Tart
Apple compote with nuts and cinnamon, cajeta and vanilla ice cream
Lemon Tart
Creamy lemon, candied lemon peel, lemon gel and caramelized meringue
Seasonal Ice Creams and Sorbets
Rotating flavors made fresh daily
Reservation Recommended
Azul Nogada
Puebla Cuisine · Chef Lula Martín del Campo
🕐
HoursDinner ~6–10 PM · Buffet or à la carte
👔
Dress CodeSmart Casual
📋
ReservationsRecommended

A stunning tribute to Puebla's culinary legacy, decorated with authentic Talavera tiles. Chef Lula Martín del Campo offers buffet or à la carte options featuring the flavors of Puebla — moles, chiles en nogada, traditional tamales. The outdoor terrace is exceptional for an evening meal. Private area seating up to 16 available.

Signature Dishes — Chef Lula Martín del Campo
Chiles en Nogada
The restaurant's namesake — stuffed poblano pepper with walnut cream sauce and pomegranate seeds
Mole Poblano
Rich, complex Puebla mole with Mexican chocolate, chilies, and spices — hours of preparation
Cemitas Poblanas
Traditional Puebla sandwiches with avocado, Oaxaca cheese, chipotle, and papalo herb
Chalupas
Small fried masa cups topped with shredded pork, salsa verde or roja, and crumbled cheese
Tamales de Rajas
Traditional Puebla-style tamales with poblano pepper strips and fresh cheese
Camotes Poblanos
Sweet potato confections — a beloved Puebla dessert tradition in multiple flavors
CHI' Yucatán restaurant
Reservation Recommended
CHI'
Yucatán Cuisine · Chef Roberto Solís
🕐
HoursDinner 6–11 PM
👔
Dress CodeSmart Casual
📋
ReservationsRecommended

Chef Roberto Solís — himself celebrated internationally for his work with Lebanese-Yucatecan fusion — brings the purest expression of Yucatán cuisine to CHI'. Cochinita pibil, panuchos, sopa de lima, and the bold spices of the Yucatán Peninsula. A must if you want to eat the food that Mexico is most proud of.

Signature Dishes — Chef Roberto Solís
Cochinita Pibil
Slow-roasted pork marinated in achiote and sour orange, wrapped in banana leaf — Yucatán's most iconic dish
Panuchos
Fried tortillas stuffed with black beans, topped with shredded turkey, pickled onion, and habanero
Sopa de Lima
Classic Yucatecan lime soup with shredded chicken, crispy tortilla strips, and local citrus
Papadzules
Egg-filled tortillas bathed in pumpkin seed sauce and topped with tomato — pre-Hispanic Mayan dish
Poc Chuc
Grilled citrus-marinated pork with pickled red onions, charred tomato salsa — Yucatecan grill tradition
Kibi
Lebanese-Yucatecan fusion — beef kibbeh with habanero, reflecting the region's unique culinary heritage
Monarca restaurant Casa Cielo
Included
Monarca
Mexican Regional · Casa Cielo
🕐
HoursDinner ~6–10 PM
👔
Dress CodeSmart Casual
📋
ReservationsRecommended

Located in Casa Cielo, Monarca celebrates the diversity of Mexican regional cooking with dishes that honor traditions from across the 32 states. A rotating menu concept keeps things fresh each visit. Great option for a more relaxed dinner in a beautiful, architecturally stunning Casa Cielo setting.

Costero coastal restaurant
Included
Costero
Coastal Mexican · Seafood · Casa Cielo
🕐
HoursBreakfast 7–11 AM · Lunch 12–6 PM · Dinner 7–10 PM
👔
Dress CodeCasual to Smart
📋
ReservationsNot required

Fresh-focused coastal cuisine celebrating Mexico's Pacific and Atlantic coastlines. Ceviches, aguachiles, grilled fish and shellfish, and the bright flavors of Mexico's seafood traditions. Perfect for a lunch when you want something light, fresh, and thoroughly delicious.

Show Dining & Fine Dining
Teatro del Rio dinner show
Reservation Required
Teatro del Río
6-Course Tasting Menu · México Olé & Caribbean Shows
🕐
HoursOne shift only — Doors open 6:45 PM sharp · Show & Dinner ~8:00–10:00 PM · CLOSED SUNDAYS
🎭
Show ScheduleCaribbean Show: Mon / Wed / Fri · México Olé: Tue / Thu / Sat
👔
Dress CodeResort Elegant
📋
ReservationsMandatory — Limited seats, book well before arrival

One of the most spectacular dining experiences in the Riviera Maya. A 6-course seasonal tasting menu — committed to Grupo Xcaret's sustainability ethos — accompanies either the México Olé folkloric dance show or the vibrant Caribbean performance. Set in front of the Xpiral pyramid. This is a must-do. Book immediately.

⚠️ Sunday warning: Teatro del Río is CLOSED every Sunday. Plan your show night accordingly when booking.
6-Course Tasting Menu (Seasonal)
Welcome Amuse-Bouche
Chef's seasonal opening — often a creative bite reflecting the show's cultural theme
Ceviche or Seafood Course
Fresh Caribbean seafood preparation showcasing local catch and Mexican citrus flavors
Seasonal Soup
Rotating soup course featuring regional Mexican ingredients — corn, squash, chili
Main Course
Premium protein — sustainably sourced beef, fish, or poultry with traditional Mexican accompaniments
Palate Cleanser
Refreshing intermezzo — tropical sorbet or citrus preparation
Grand Dessert Finale
Dramatic multi-element dessert timed to the show's climax — a true spectacle

Menu changes seasonally and differs between Caribbean and México Olé show nights.

🚨 Men: closed-toe shoes and dress trousers required
Full Menu - Tasting Courses
Octopus Corn Tostada
Corn tostada, red cabbage, guava and chilhuacle chili
Sea Bass Ceviche and Seasonal Fruit
Jalapeno pepper and citrus
Pibil Salad and Tomatoes
Mix of tomatoes and pumpkin seeds with tamarind
Campeche Shrimp and New York with Mushroom Mextlapique
Aromatic seeds, mushrooms, and corn tortilla
Nachos (Dessert)
Praline chocolate, honey and hibiscus with mezcal sorbet
Adults Only · Reservation Required
Arriba Baja
Northern Mexico Fine Dining · Chef Sheyla Alvarado · Casa Eclipse
🕐
HoursLunch 12–5 PM · Dinner 7–11 PM
👔
Dress CodeResort Elegant
📋
ReservationsRequired — Adults only

The newest signature restaurant at the resort, located in the exclusive Casa Eclipse adults-only section. Chef Sheyla Alvarado's menu showcases Baja California and northern Mexico — bold, fire-influenced cooking set against panoramic river views and a jaw-dropping indoor waterfall that flows right through the restaurant. One of the most dramatic dining environments on property.

Signature Dishes — Chef Sheyla Alvarado
Carne Asada Norteña
Premium cut grilled over mesquite — the heart of northern Mexican cooking, served with flour tortillas
Baja-Style Fish Tacos
Beer-battered fish with chipotle crema, cabbage, and pico de gallo — Baja California's gift to the world
Machaca con Huevo
Dried shredded beef with eggs, tomato, and peppers — a classic Sonoran breakfast dish
Baja Caesar Salad
The original Caesar salad — invented in Tijuana — prepared tableside with anchovy, garlic, and lime
Cabrito al Pastor
Slow-roasted kid goat in the Monterrey tradition — tender, smoky, and deeply flavorful
Callo de Hacha
Baja California pen shell scallops — seared with butter, citrus, and local herbs

Seasonal menu. Confirm specialties with concierge on arrival.

🚨 Men: closed-toe shoes and dress trousers required
HA restaurant Michelin water feature
★ 1 Michelin Star 2024 & 2025 · ~$149/Person
HA'
Michelin Star Tasting Menu · Chef Carlos Gaytán
🕐
HoursDinner only 7–11PM · Casa Tierra
👔
Dress CodeResort Elegant
📋
ReservationsMandatory — Pre-paid. Adults only. Book via Kristen or 1-844-795-4525.

A once-in-a-lifetime 9-course tasting menu experience from Chef Carlos Gaytán — the first Mexican chef to earn a Michelin Star. Set in Casa Tierra with a water feature as its architectural centerpiece. HA' has held its Michelin Star for two consecutive years, 2024 and 2025. Not included in the All-Fun Inclusive package. No pressure at all — every included restaurant here is extraordinary. But if this calls to you, it's unforgettable.

The 9-Course Tasting Experience
Amuse-Bouche & Opening Courses
Chef Gaytán's creative opening sequence — often featuring Mexican ingredients in unexpected forms
Agua — Water-Inspired Course
The restaurant's signature element of water is honored in a delicate seafood preparation
Mole Course
Chef Gaytán's modern interpretation of Mexico's most complex sauce — a multi-ingredient masterwork
Corn Course
Mexico's sacred grain reimagined — heirloom corn varieties showcased in contemporary technique
Main & Mexican Wine Pairing
Premium protein course with curated Mexican wine pairing from boutique vineyards
Dessert Finale
Multi-element dessert course celebrating Mexican cacao, vanilla, and seasonal fruits

9-course tasting menu with Mexican wine pairing · ~$149/person · Menu changes seasonally

1 Michelin Star — 2024 & 2025 · First Mexican Michelin Star Chef · Reserve Immediately
🚨 Men: closed-toe shoes and dress trousers required
Asian Experiences · Chef Luis Arzapalo
Asian Experience restaurant
Reservation Required
Asian Experience (Original)
Teppanyaki · Robatayaki · Fusion · Omakase
🕐
HoursBreakfast 7–11 AM · Dinner 6–11 PM
👔
Dress CodeResort Elegant (dinner)
📋
ReservationsRequired for dinner — specify your experience

Chef Luis Arzapalo's flagship Asian experience offers four distinct dining formats: Teppanyaki (live theatrical cooking in front of you), Robatayaki (Japanese charcoal grill), Fusion (elegant creative à la carte), and Omakase (chef's seasonal surprise menu — the most ambitious option). Book well ahead and specify which experience you want when reserving.

Signature Dishes — Chef Luis Arzapalo
Teppanyaki Show
Theatrical live cooking — lobster, filet mignon, shrimp, and vegetables prepared on the iron griddle
Omakase Chef's Selection
Multi-course chef's choice tasting — the most ambitious format, showcasing seasonal fish and techniques
Robatayaki Charcoal Grill
Japanese charcoal-grilled skewers — wagyu, king crab, scallops, and seasonal vegetables
Sashimi & Nigiri Platter
Premium selection of raw fish — tuna, salmon, yellowtail, and seasonal catch
Miso Black Cod
Marinated black cod in white miso glaze — a signature Asian fusion preparation
Fusion Rolls
Creative maki rolls blending Japanese technique with Mexican ingredients — unique to this restaurant

Specify your preferred format when booking: Teppanyaki, Robatayaki, Fusion, or Omakase.

Full Menu
Starters
Spring Roll
Crunchy vegetables and panko breadcrumbs
Cheese and Plantain Kushiage
Panko, miso, miki sauce and sour sauce
Pork Gyoza
Dim sum and yellow curry sauce
Won Ton Tostada
Celery, shrimp and koshihara salad
Sashimi & Nigiri
Sake Nigiri
Fresh Chilean salmon
Hamachi Nigiri
Japanese hamachi
Maguro Nigiri
Blue fin tuna from Ensenada, Baja California
Omakase Tasting
Chef's choice - three sashimi, three nigiri, three pieces of maki
Maki Rolls
California Roll
Kanikama, avocado, cucumber and sesame seeds
Spicy Tuna Roll
Spicy tuna tartare and Kewpie mayonnaise
Philadelphia Roll
Salmon, avocado, cream cheese and seaweed
Salmon Temaki
Avocado, cucumber, marinated ikura, spicy mayo and chives
Robatayaki (Charcoal Grill)
Gyuniku Robata
Rib eye, teriyaki and shichimi togarashi
Toriniku Yakitori
Chicken and dark sweet sauce
Yaki Ebi
Colossal Campeche shrimp, garlic, ginger and citrus
Vegetable Robata
Asparagus, scallion and jalapeno chili
Desserts
Yuzu
Passion fruit, mango and cardamom ice cream
Karikari Chokoreto
Burnt milk jelly and seaweed ganache
Bao Bun Cheesecake
Ginger ice cream and sake-infused fruit
Vegan Menu
Sweet Potato Taco
Mango miso sauce, lettuce, daikon and cucumber with mixed nuts macha sauce
Grilled Tofu
Garlic confit, soy sauce, asparagus with sesame seeds and carrot/beet puree
Roasted Kimchi Eggplant
Glazed sweet corn rice with wasabi, nori, pumpkin seed and pipian puree
Raspberry Ganache Napoleon
Berries and mezcal compote, yuzu gel, pistachio with soursop and lychee sorbet
🚨 Men: closed-toe shoes and dress trousers required
TAMA-MÓN sushi train and teppanyaki
Reservation Recommended
TAMA-MÓN
Sushi Train · Teppanyaki · Mongolian Grill · Dim Sum
🕐
HoursDinner 6–11 PM
👔
Dress CodeSmart Casual
📋
ReservationsRecommended

Chef Luis Arzapalo's second Asian venue — a spectacular, larger-format experience. A magnetic sushi train circles the dining room continuously, plus three live Teppanyaki islands, a Mongolian grill, and a dim sum and ramen bar. Great for groups and families. A unique and surprising dining environment that's truly unlike anything else.

Signature Stations & Dishes
Magnetic Sushi Train
Continuous conveyor belt of nigiri, maki rolls, and specialty sushi — grab plates as they pass
Teppanyaki Show Islands
Three live cooking stations — chefs prepare shrimp, steak, and vegetables with theatrical flair
Mongolian Grill
Build your own bowl — choose proteins, vegetables, and sauces, grilled on the spot
Dim Sum Bar
Steamed and fried dumplings — har gow, siu mai, spring rolls, and bao buns
Ramen Station
Rich broth ramen bowls with pork, chicken, or vegetable base — customizable toppings
Mochi & Asian Desserts
Japanese mochi ice cream, tempura banana, and matcha-flavored sweets
Specialty, Beachfront & Vegan
Bio vegan restaurant in cave setting
Included · Vegan
Bio
100% Vegan · Cave Setting · Plant-Based Mexican
🕐
HoursBreakfast 7 AM–12 PM · Lunch 1–5 PM · Dinner 6:30–11:30 PM
👔
Dress CodeCasual
📋
ReservationsNot required

Set inside the natural caves of the resort — a stunning location with rock formations and filtered light. The menu is 100% plant-based but designed to delight non-vegans equally. Noble, vibrant, nutritious cuisine rooted in Mexican Mayan tradition. Also the best option for guests with celiac disease or dairy concerns — ask your server for guidance. Even confirmed meat-eaters rave about it.

Signature Plant-Based Dishes
Mayan Cacao Bowl
Ancient Mayan-inspired cacao preparation with superfoods, seeds, and seasonal tropical fruit
Jackfruit Carnitas Tacos
Slow-cooked jackfruit mimicking traditional carnitas — topped with pickled onion and salsa verde
Mushroom Ceviche
Fresh mushroom and hearts of palm ceviche with avocado, citrus, and crispy tostada
Black Bean Soup
Traditional Mexican black bean soup with epazote — naturally dairy-free, celiac-safe, and deeply flavorful
Avocado & Quinoa Bowl
Nutritious grain bowl with roasted vegetables, avocado, seeds, and Mexican herb dressing
Coconut Flan
Plant-based take on the classic Mexican flan — made with coconut cream and piloncillo caramel

100% plant-based. Celiac-safe and dairy-free options clearly marked. Seasonal menu.

Full Menu
Breakfast
Tuna Poke Bowl
Bluefin tuna, edamame, avocado, soy sauce, sesame, wakame seaweed, cucumber and rice
Salmon Poke Bowl
Fresh salmon, nori seaweed, edamame, carrot, soy sauce, sesame and quinoa
Green Sandwich
Avocado, alfalfa sprouts, Mayan spinach, lettuce, cucumber and edamame dressing
Vegan Burger (GF)
Gluten-free bread, chickpea and bean medallion, alfalfa, tomato, avocado and green salad
Pastor Shrimp Tacos
Yucca tortilla with grilled shrimp, pico de gallo, pineapple with jicama
Smoothies
Cocoa (Energetic)
Cashew milk, cocoa powder, cocoa nibs, banana and agave honey
Turmeric (Anti-Inflammatory)
Almond milk, banana, turmeric and agave honey
Green (Detox)
Vegetable milk, banana, apple, Mayan spinach, spirulina, dates and maple honey
Blue (Circulatory)
Vegetable milk, coconut, banana, blue spirulina and maple honey
Lunch
Avocado and Chickpea Hummus Toast (VEG)
Grilled seeds bread, lentil sprout, sesame, Maldon sea salt and avocado oil
Spinach Molletes (VEG)
Grilled spinach bread with beans, vegan cheese and Mayan spinach
Quesadillas al Comal (GF)
Squash blossom, jackfruit tinga and poblano pepper julienne
Chilaquiles (GF)
Baked corn tortilla with green sauce, avocado, red onion and vegan sour cream
Poached Eggs (GF)
Over cactus julienne, homemade beans, corn tortilla and guajillo pepper sauce
Desserts
Chocolate Cake
With homemade vegan ice cream
Vegan Cheesecake
With blueberry
Vegan Ice Cream
Seasonal flavors
Las Playas beachfront restaurant
Included
Las Playas
International · Beachfront · Cove Views
🕐
HoursLunch 11 AM–6 PM · Dinner 7–11 PM
👔
Dress CodeCasual
📋
ReservationsNot required

An open-air dining experience with some of the best views of the resort's stunning Caribbean coves. International menu ranging from fresh salads and grilled fish to steaks and desserts. Relaxed, fresh atmosphere with Caribbean breeze and sunsets. Locals recommend the cheesecake and the corn cake with eggnog sauce as standout desserts.

Signature Dishes
Grilled Catch of the Day
Fresh Caribbean fish grilled with herbs, served with seasonal vegetables and Mexican rice
Ceviche Caribeño
Fresh fish and shrimp marinated in lime with tomato, onion, cilantro, and habanero
Beachside Steak
Grilled premium cut with chimichurri, roasted potatoes, and ocean view
Caesar Salad
Classic preparation with romaine, parmesan, croutons, and anchovy dressing — available with chicken or shrimp
Cheesecake
Guest favorite — rich, creamy cheesecake with seasonal fruit coulis. Highly recommended by regulars.
Corn Cake with Eggnog Sauce
Standout dessert — moist corn cake drizzled with rompope (Mexican eggnog) cream sauce

Celiac-safe and dairy-free options available — ask your server. Vegan menu also available.

Full Dinner Menu
Appetizers
Fish Empanada
Chimichurri and ancho chili
Mushroom, Spinach & Mozzarella Empanada
Chimichurri and ancho chili
Red Rib Empanada
Chimichurri and roasted chili
Smoked Grilled Cheese
Roasted bell peppers marinated in agave syrup
Salads
Beef Carpaccio
Tamarind and chipotle chili dressing, arugula, and Cotija cheese
Caesar Salad
Romaine, croutons, parmesan, blue cheese dressing and citrus vinaigrette
Cleopatra Salad
Fresh lettuce, cashew, red berries, tangerine and passion fruit vinaigrette
Main Courses
Tuna Steak
Lemon and caper butter
Catch of the Day
Chiltepin adobo
Rib Eye
Grilled to order
Chicken Breast
With ginger and chamomile rice, curry mashed potatoes, grilled vegetables
Desserts
Naked Plantain
Charred plantain
Corn Cake
Eggnog sauce - guest favorite
Berries Pavlova
Raspberry cream
Rice Pudding Ice Cream
Classic Mexican flavor
Vegan Options
Humita Empanada
Sweet corn, sauteed onion, pepper, garlic, rice milk and chimichurri
Green Ceviche
Squash, cucumber, crispy corn, Granny Smith apple, quinoa and plantain chips
Tofu Gringa
Marinated in soy, tangerine and tamarind, with onion, peppers, avocado and refried beans
Coconut Flan
Plant-based flan
Xinema cinema restaurant
Included
Xinema
Cinema-Restaurant · Chef Paco Méndez · Mexican Urban Food
🕐
HoursOpen late night and early morning — reported as 24 hours by multiple guests. Confirm with concierge on arrival.
👔
Dress CodeCasual
📋
ReservationsNot required

Cherie's absolute favorite on the whole property. A multi-sensory cinema-restaurant experience where you watch movies while being served from individual food carts — popcorn, Mexican snacks, and creative bites. The menu is curated by Michelin-starred Chef Paco Méndez. Privileged view of the slide pool with one of the water slides passing through a crystal-clear section of the ceiling above you. The atmosphere in here is entirely unlike anything else at the resort. Seek it out.

Important: Xinema itself is NOT a Michelin Star restaurant. Chef Paco Méndez holds Michelin recognition for his Barcelona restaurant Hoja Santa — Xinema benefits from his celebrated culinary vision and menu curation.
Signature Bites — Chef Paco Méndez
Gourmet Popcorn Varieties
Elevated popcorn with Mexican flavors — chili-lime, mole seasoning, truffle, and more
Mexican Street Tacos
Creative taco cart with rotating fillings inspired by Mexico City street food culture
Nachos & Guacamole
House-made chips with fresh guacamole and artisanal Mexican cheese sauce
Churros con Chocolate
Crispy churros with rich Mexican hot chocolate dipping sauce — a perfect movie companion
Elote Cups
Mexican street corn with mayo, cotija, chili, and lime — the quintessential Mexican snack
Seasonal Dessert Cart
Rotating sweets and pastries — flan, tres leches bites, Mexican candy selections

Cinema snack format — delivered to your seat from individual food carts.

Fuego restaurant
Casa Fuego Guests Only
Fuego
Italian-Mexican Fusion · Ocean Views · Adults Only
🕐
HoursBreakfast 7–11:30 AM · Lunch 12:30–5 PM · Dinner 6–11 PM
👔
Dress CodeResort Elegant (dinner)
📋
ReservationsRequired for dinner (for eligible guests)

A delicate and elegant fusion of Italian cuisine with a Mexican twist — designed for the adults-only Casa Fuego guests with floor-to-ceiling ocean views. If you're lucky enough to be staying in Casa Fuego, this is an evening dining experience not to be missed. Reservations required for dinner only.

Signature Dishes
Risotto de Mi Comadre
Signature dish — risotto with mole, shiitake mushrooms, foie gras, and Mexican chocolate
Huitlacoche Ravioli
Fresh pasta filled with huitlacoche (corn truffle) in a delicate corn cream sauce
Grilled Octopus
Charred octopus with Mexican chili oil, potato foam, and Mediterranean herbs
Ossobuco alla Mexicana
Italian braised veal shank with Mexican spices, saffron risotto, and gremolata
Burrata & Heirloom Tomato
Creamy burrata with roasted tomatoes, basil oil, and balsamic from Modena
Tiramisu Mexicano
Classic tiramisu reimagined with Mexican coffee, Kahlúa, and cocoa
Full Dinner Menu
Starters
Beef Carpaccio
With arugula and Parmigiano Reggiano
Raw Tuna
Soy and lime dressing with avocado, red onion, chili and herbs
Black Aguachile
Shrimp with squid ink, lime and avocado
Ceviche Fuego
Caribbean seafood in lime and chili
Pasta & Risotto
Pappardelle
With ragu sauce
Lasagne
Classic preparation
Risotto di Mi Comadre
Mole, shiitake, foie gras and chocolate - signature dish
Ravioli di Huitlacoche
Corn truffle ravioli in corn sauce
Strozzacharella
Fresh pasta with mozzarella di bufala
Main Courses
Salmon
Grilled with seasonal accompaniments
Sea Bass
Fresh preparation
Short Ribs
Slow-braised
Beef Tenderloin
Grilled to order
Cecina 4 Fuegos
Seasoned cecina with four sauces
Desserts
Limone Custard
Lemon custard with vanilla
Tiramisu
Classic Italian with Mexican coffee and Kahlua
Profiteroles
Cream puffs with chocolate
Included
La Silla
Mexican Regional · Casa Cielo
🕐
HoursBreakfast 7–11 AM · Lunch 12–3 PM
👔
Dress CodeCasual
📋
ReservationsNot required

A relaxed breakfast and lunch spot in Casa Cielo celebrating the flavors of Michoacán, Veracruz, and other regional cuisines of Mexico. Great for mornings when you want to ease into the day before heading to a park, or a quick midday refuel before afternoon activities.

What to wear & when

Dress Code Guide

This is not a flip-flops-everywhere resort at night. Plan your wardrobe accordingly — especially men. Lance learned this firsthand: more dress pants and closed-toe shoes are essential for evening dining here.

Level 1 · Casual

Resort Casual

  • Men: Shorts, polo or casual shirt, sandals or sneakers
  • Women: Sundress, casual pants, blouse, sandals
  • No wet swimwear — cover-up required at all restaurants
  • Applies to: Mercado, La Xentral, Xinema, Las Playas, Bio, Costero, La Silla
Level 2 · Smart Casual

Smart Casual

  • Men: Neat trousers or chinos, collared shirt, sandals or shoes
  • Women: Dress, blouse + trousers, elegant sandals fine
  • No athletic wear, no torn or distressed clothing
  • Applies to: Cantina Los Faroles, La Trajinera, CHI', Azul Nogada, TAMA-MÓN
Level 3 · Resort Elegant

Resort Elegant

  • Men: Dress trousers (required), collared shirt or polo, closed-toe shoes required
  • Women: Evening dress, elegant blouse with skirt, sandals or heels
  • No shorts, no athletic wear, no open-toe shoes for men
  • Applies to: Teatro del Río, Arriba Baja, Asian Experience, Fuego, HA', Wedding Ceremony
⚠️ Critical for men: Pack minimum 2–3 pairs of dress trousers and 2 pairs of closed-toe dress shoes or quality leather sandals. You will be turned away at the door of the nicer restaurants. The resort does not make exceptions. If you forget, the resort boutique has limited options but at premium prices.
💒 Wedding Ceremony — June 6: Resort Elegant required. Think tropical formal or cocktail attire. Be seated by 4:45 PM. The wedding palette is mint/aqua and sand — feel free to lean into those tones, though wear what makes you feel beautiful.
Cocktails, nightlife & hidden gems

Bars & Nightlife

Eleven bars on property, all included. From a cenote you wade through to reach a hidden bar, to a retro arcade that'll have you there for hours, to a rooftop perched over the Caribbean. Every drink is covered.

Cenote Wet Bar Casa Sol
⭐ Lance's #1 Pick
Cenote Wet Bar — Casa Sol
Hidden Cenote Bar · Walk Through Water · Underground Archway
This is the one Lance won't stop talking about — and once you find it, you'll understand why. In the 2025 expansion, Casa Sol features a stunning cenote-style pool with a natural rock archway. You wade through the water, pass under the archway, and emerge at a bar built into the rock interior at the back. It feels like discovering a secret. The hanging lights shift colors, the atmosphere is unlike anything else at the resort, and the cocktails are exceptional. This is Cherie's color-changing lights bar too — find it at night for the full effect.
💡 Ask staff for directions to "the cenote bar in Casa Sol" — they'll point you right. Go at dusk for the most magical light experience.
DéCadas Las Maquinitas arcade bar
⭐ Lance & Cherie Love This
DéCadas Bar (Las Maquinitas)
Retro Arcade Bar · 1970s–2000s Nostalgia · All Ages
The most universally loved spot on the entire property — for every single age, taste, and personality. Classic and modern arcade games, pinball machines, billiards, foosball, air hockey, and jet pong, all packed into a retro-themed entertainment lounge celebrating Mexican pop culture from the 70s through 2000s. Located in Casa Vida. Drinks flowing, games going, and the kind of fun that shows up in every group at every age. Lance and Cherie will be there. Find them.
💡 Go after dinner — it gets livelier as the night goes on. Challenge Lance to pinball. He's overconfident.
Cantina Los Faroles
Late Night Bar · Live Music · Open Until 2AM
The social headquarters of the resort after dark. Every night has live music, mezcal and tequila flights, and a rotating cast of performers keeping the energy going. Adults-only on the upper floor after hours. When things get going here around 10PM, they really get going. Late snack menu runs until 2:00 AM.
💡 The mezcal selection here is exceptional. Ask the bartender for their top recommendation — they take real pride in it.
Casa Fuego Rooftop Bar and Glass Pool
Casa Fuego Rooftop Bar
Rooftop · Crystal Glass Pool · Panoramic Ocean Views
The most Instagrammed spot in the entire Riviera Maya — the iconic crystal-lane glass pool on the Casa Fuego rooftop, suspended over the resort with unobstructed Caribbean views. Available to Casa Fuego guests and La Casa de la Playa guests. If you're staying in Casa Fuego, make this a ritual every evening. The sunset from this pool is genuinely life-altering.
💡 If you're not in Casa Fuego — ask the concierge if day access is available during your stay.
Xupes Nightclub
Xupes Nightclub + Pava Jarla
Adults-Only Nightclub · DJ · Late Night Tacos
The resort's dedicated adults-only nightclub in Casa Cielo — DJ music, lounge areas, and full late-night energy. When you're done dancing, walk next door to Pava Jarla — a taco stand built specifically to close out the night deliciously. This is the combination you didn't know you needed.
💡 Xupes opens late and stays open late. Save it for 10PM or after.
Pool bars
Pool Bars — Throughout Property
Multiple Swim-Up & Poolside Bars
Every major pool area has its own bar — swim directly up without leaving the water. Viento Pool Bar: 10:00 AM–6:00 PM · Espiral Pool Bar: 10:00 AM–6:00 PM · Central Pool Bar: 9:00 AM–6:00 PM · Trajinera Swim-Up Bar: same hours as La Trajinera restaurant. Caribbean cocktails are their specialty. No food by the pool — drinks only, which keeps the water pristine.
La Bodega / Cantina Bar
Mezcalería & Tequilería · Mexican Spirits
Mexican spirits are the star here — a curated mezcal and tequila bar with spirits that honor the traditions behind them. Live Mexican folk music accompanies the evening. Perfect for those who want to go deep into Mexico's agave culture with guidance from expert bartenders who genuinely love what they're serving.
Hotel Lobby Bar
Hotel Bar & Lobby Bar
Lobby Level · Jazz & Rock Happenings · Coffee 7:00–10:00 AM · Bar 10:00 AM–1:00 AM
The sophisticated anchor of the resort. Coffee service 7:00–10:00 AM, then full bar and mixology from 10:00 AM through 1:00 AM. Jazz and rock performances in English several nights a week. The perfect place to start or end your day in style. More refined atmosphere than the pool bars — great for a quiet nightcap or an afternoon aperitivo.
All-Fun Inclusive™ — Unlimited Access & Transportation

The Parks

Your stay includes unlimited access to seven world-class Xcaret parks plus ferry trips to Isla Mujeres and Cozumel. Shuttle service from the motor lobby runs every 20–30 minutes to the nearby parks. All included — just show up with your bracelet.

Xcaret Park underground river
Lance & Cherie — MUST DO
Xcaret Park
Nature · Culture · Underground Rivers · 50+ Attractions
Hours8:30AM–10PM · Daily
Shuttle~10 min · every 20 min
ReservationNot required

The original. Mexico's most iconic eco-park and the crown jewel of the group. So vast that one day is never enough — plan two partial days. The underground river swim is Cherie's #1 favorite thing in all of Mexico — ancient Mayan cave systems with life jackets required, three routes to choose from (Azul, Mayan, Manatee), and stalactites overhead the entire way. Also features a coral reef aquarium, aviary, jaguar island, butterfly sanctuary, Mayan village, and horse exhibitions. The México Espectacular evening show runs nightly and is absolutely not to be missed.

Underground River ★Coral ReefJaguar Island Butterfly SanctuaryEvening ShowFood Included
Xplor zip-line adventure
Xplor
Extreme Adventure · Zip-Lines · Cave Rivers · Amphibious Vehicles
Hours9AM–5PM · Mon–Sat
Shuttle~10 min · every 20 min
ReservationNot required

Seven zip-line circuits including the highest in the Riviera Maya, amphibious vehicles through jungle and flooded caverns, hammock zip-lines that splash into cenotes, underground river swimming through stalactite caves. Full day of adrenaline — food included. Locker rental available. Wear a swimsuit you don't mind getting wet in caves.

Zip-Lines (Highest in Riviera Maya)Underground Rivers Amphibious VehiclesCave ExplorationFood Included
Xplor Fuego night adventure
Xplor Fuego
Night Adventure · Torchlit · Under the Stars & Fire
Hours5:30–11PM · Mon–Sat
Shuttle~10 min · every 20 min
ReservationNot required

Everything Xplor offers but by fire torchlight under the night sky. The zip-lines, cave rivers, and amphibious vehicles are all more dramatic and haunting in the dark — flames lining the paths through the jungle, stars overhead. A completely different experience from the daytime park. Go on a night you're not too tired — it's worth staying up for.

Night OnlyFire TorchesNight Zip-LinesCave Rivers
Xel-Há natural inlet snorkeling
Xel-Há
Natural Water Park · Snorkeling · River Float · Paradise
Hours8:30AM–6PM · Daily
Shuttle~30–40 min · reserve with concierge
ReservationRequired — Book with concierge

One of the most beautiful natural environments in all of Mexico. A stunning natural inlet where freshwater meets the sea — unlimited snorkeling among tropical fish and marine life, river floating, cenote dives, zip-lines into the water, a 130-foot scenic lighthouse with spiral descent into a cenote, cliff jumps. Food and drinks included all day. Book through your concierge ahead of arrival.

SnorkelingNatural CenotesScenic Lighthouse Cliff JumpsRiver FloatFood & Drinks All Day
⚠️ Reserve with concierge before arrival
Xenses sensory park
Xenses
Sensory Journey · Mind-Bending · Half Day
Hours9AM–5PM · Mon–Sat (9AM or 2PM slots)
Shuttle~10 min · every 25 min
ReservationBook a slot — 9AM or 2PM

Unlike anything else you've ever experienced — a half-day park built entirely around your five senses. The Xensatorium is completely dark and you navigate by touch alone. Optical illusions that will make you question reality. Slides, tunnels, and sensory challenges. Wear a swimsuit you don't mind leaving permanently altered. Also offers "Xenses Insomnia" — a neon nighttime version.

Sensory JourneyOptical IllusionsHalf DayNight Version Available
⚠️ Must book specific 9AM or 2PM slot
Xoximilco trajinera boat party at night
Xoximilco
Mexican Floating Fiesta · Trajinera Boats · UNESCO Site
HoursEvening / Night
Distance~45 min · Cancun area
ReservationRequired — Book with concierge

A floating fiesta on colorful trajinera gondola boats through the canals of a UNESCO World Heritage Site. Traditional music, regional food from across Mexico's 32 states, folkloric performances, mariachi serenade, and open bar all evening. One of the most purely Mexican experiences available to anyone visiting the country. Don't skip this.

Trajinera BoatsLive Mariachi32 States Food Open BarUNESCO Site
⚠️ Advance reservation required
Xenotes
4 Cenotes · Rappel · Kayak · Zip-Line · Private Groups
HoursMon–Sat · Transportation 8–10AM
Group SizeSmall groups — sells out fast
ReservationRequired — Book immediately

An intimate, private tour of four stunning cenotes — each representing a different type (semi-open, open grand, ancient, cavern blue). Activities at each: assisted rappel, zip-lines, kayaking, exploration swimming, cliff jumping. Includes certified guide, professional photographer, food, and drinks. The most personal and nature-immersive experience in the program.

4 Cenote TypesRappelKayaking Photographer IncludedFood & Drinks
⚠️ Book immediately — small groups sell out fast
Xcaret Xailing
Ferry to Isla Mujeres & Cozumel · Included
Isla Mujeres25 min ferry · 1.5hr bus to pier
Cozumel45 min ferry · 30–45 min bus
Return BusIsla Mujeres: 7PM return

Ferry tickets and transportation to both piers are fully included. Isla Mujeres: rent a golf cart at the dock, explore Punta Sur, visit the sea turtle sanctuary, access the panoramic Xcaret tower — all free of charge. Cozumel: world-class snorkeling and diving, vibrant San Miguel town, and stunning beaches. Budget for food and activities on the islands — those are your own expense.

Ferry Tickets IncludedBus Transport Included Golf Cart RentalsSea Turtle SanctuarySnorkeling
How to get to the parks: The free shuttle departs from the Motor Lobby every 20–30 minutes all day for Xcaret Park, Xplor, Xplor Fuego, and Xenses — no reservation needed. For Xel-Há, Xenotes, Xoximilco, and Xailing, coordinate with your Guest Service Manager or concierge. Download the Xcaret App for live shuttle schedules and park maps.
From the couple themselves

Lance & Cherie's Favorites

These are the places we'd stake our names on. Do not leave the resort without hitting every single one.

Lance's Picks

Personal favorites — verified by experience
🏊

The Cenote Bar — Casa Sol

Walk through the water, pass under the natural rock archway, and find yourself at a bar built into the cave at the back. The hanging lights shift and change color to music after dark. Feels like discovering a secret. This is the one Lance will ask you about at the reception — "did you find it?" Find it.

🍽

Mercado de la Merced

The ultimate food playground. Hand-made tortillas, every Mexican dish you can imagine, fresh cheese cart, the candy and sweets wall, rotating gelato, and the kind of sensory experience that makes you realize how extraordinary Mexican food really is. Lance eats here multiple times per day and still finds something new. Don't rush through it.

🕹

DéCadas Arcade Bar

Classic arcade games, pinball, billiards, air hockey, foosball — all in a retro Mexican nostalgia setting. Lance will be there. Find him. Challenge him. Lose to him at pinball or claim you let him win — either outcome is acceptable.

Cherie's Picks

Personal favorites — seek every single one out
🎬

Xinema — Cinema Restaurant

A 24-hour cinema-restaurant where you watch movies from individual seats while food carts come to you — popcorn, Mexican snacks, bites from a Michelin-starred chef. One of the water slides passes through a glass ceiling panel directly above. The atmosphere is completely unlike anything else at the resort. Cherie loves this place unreservedly. Go at night for the full experience.

🌊

Xcaret Park Underground River

Float through ancient Mayan underground cave systems with a life jacket — stalactites overhead, emerald water below, three different route options. Cherie says this is the single most magical thing she has ever done in Mexico. Life jackets required. Intermediate exits available if needed. Go early in the day when the light filters in through the cave openings.

Cenote Bar at Night — The Color Show

Return to the Casa Sol cenote bar after dark specifically to see the color-changing lights overhead. They shift and pulse to music in a way that genuinely takes your breath away. Lance and Cherie both agree — this is the most unexpected, most beautiful thing they found at this resort.

🕹

DéCadas Arcade Bar — Endorsed

Cherie loves it just as much. Every age, every personality. There is no one who doesn't have fun here. See Lance's description above and double it.

Wellness & Renewal

Muluk Spa

The only spa in the world located inside natural caves — carved into the living rock of the Riviera Maya jungle. This is not a hotel amenity. This is an experience.

Muluk Spa relaxation area with river views

Located in Casa Agua — itself the most serene and adult-oriented section of the resort — Muluk Spa is a Mayan oasis where ancient ritual meets modern technique. Natural rock caves with glowing illuminated passageways connect all the treatment rooms. Plunge pools built into cavernous spaces. A relaxation lounge with tea station overlooking the pristine emerald river below.

The name "Muluk" refers to a Mayan calendar sign associated with water and cosmic renewal — fitting for a spa that uses water as the central element throughout. Rooms in Casa Agua come with volcanic stone tubs on the terraces and a sauna in the bathroom, extending the spa experience into your suite.

Treatments are not included in your stay but are available as add-ons. Book as far in advance as possible — treatment slots fill fast, especially for peak evenings.

Location
Casa Agua — natural caves
Phone
(984) 202-4052
Email
dxrecepspa@xcaret.com
Included?
No — add-on pricing
Cash & Gratuity Guide

Tipping & Cash

The resort is all-inclusive, but the staff who make your experience extraordinary genuinely appreciate gratuity. It's not mandatory — but it is deeply appreciated in Mexico, and it absolutely comes back to you in the form of legendary, personal service all week long.

Restaurant Servers
$2–5
Per person per meal. $5 for outstanding service at the nicer restaurants.
Bartenders
$1–2
Per round. They remember you — and it shows all week.
Housekeeping
$2–5
Per day, left on the bed or dresser. Daily service here is exceptional.
Bellhops
$1–2
Per bag when they assist with luggage to your room.
Pool Attendants
$1–2
When they set up chairs or bring drinks to your lounge.
Spa Therapists
$5–10
Per treatment. Tip separately from the service charge.
Park Tour Guides
$5–10
Per person for guided tours like Xenotes or Xichen.
Total Budget
$150+
$150–200 USD in $1s and $5s covers a standard stay generously.

💵 Before You Fly: Stop at your bank and withdraw $150–200 USD in small bills — specifically $1 bills and $5 bills. Your bank is the cheapest place to get these. Do not count on ATMs near the resort or airport exchange desks for a good rate. Your digital bracelet handles all resort charges, so cash is only needed for tips and off-property purchases. Keep it in your room safe when not in use. This is the single most impactful thing you can do to ensure a magical week.

Do this before you land

Critical Checklist

A few actions that separate an amazing trip from a legendary one. Take 20 minutes now and your entire week is better because of it.

1

Contact Kristen — Your Travel Agent

Kristen Buckshire at Travel Ease LLC is your first call for everything. She should be reaching out around 60 days before arrival — but don't wait. Reach out now to confirm reservations and start coordinating restaurant bookings.

2

Book HA' Restaurant Right Now

Chef Carlos Gaytán's Michelin Star restaurant requires advance reservation with full prepayment. Tables fill 3–6 weeks out. ~$149/person. Book through Kristen or the resort at +1-844-795-4525. Do not wait.

3

Reserve Teatro del Río & Las Cuevas

Both require advance booking and fill up fast. Teatro del Río: pick your show night (Caribbean or México Olé). Las Cuevas: reserve for a romantic dinner in the caves. Do both before arrival.

4

Download the Xcaret App

Interactive resort map, park schedules, restaurant reservations, weekly entertainment calendar. Essential for navigation on a property this size. Download before you fly.

5

Book Xenotes & Xochimilco in Advance

Both require reservations and sell out fast. Xenotes operates small groups. Xochimilco runs specific evening times. Coordinate with concierge at check-in if not pre-booked.

6

Pack Your Dress Code Wardrobe

Men: minimum 2 pairs of dress trousers + 2 pairs of closed-toe shoes. Non-negotiable for 5+ restaurants. Women: resort evening wear for 3–4 nights minimum. See the Dress Code section.

7

Withdraw $150–200 USD in Small Bills

$1 and $5 bills from your bank before you leave. Only needed for tipping — your bracelet covers everything else. This is the move that gets you great service all week.

8

Save Kristen's Number to Your Phone Now

Office: 859-486-5124 · Mobile: 239-413-4085 · Email: kristen@teplanners.com. Open your contacts and add her this second. You'll want her number when you need it.

9

Know Check-In / Check-Out Times

Check-in: 3:00 PM. Check-out: 12:00 PM. Early check-in (1PM) and late check-out (2PM) available for a fee, subject to availability. If you arrive early, the resort holds your luggage while you enjoy full facility access — your bracelet is activated at check-in.

10

Your Digital Bracelet = Everything

Room key, park access, and payment method — all in one waterproof band. You need it to board shuttles and enter parks. Wear it 24/7. Linked to the credit card used at booking.

Special considerations for our guests

Dietary Notes

A heads up for two of our guests — both needs are handled very well at this resort, but here's what to know.

🥛 Lactose Intolerance

Bio and Las Playas are the strongest options for lactose intolerance. Bio is 100% vegan/plant-based and entirely dairy-free. Las Playas has excellent dairy-free options across the menu. Cantina Los Faroles also accommodates well. Always alert your server at the start of the meal — staff are well-trained in dietary restrictions and will advise on safe options. The Mercado de la Merced also has plenty of naturally dairy-free dishes clearly labeled.

🌾 Celiac Disease (Gluten-Free)

If you have celiac disease, not just a gluten-free preference — Bio and Las Playas are the strongest dedicated options for celiac-safe dining. Traditional Mexican cuisine is naturally corn-forward, making many dishes naturally gluten-free. At every restaurant, specifically use the word "celiac" or "enfermedad celíaca" — not just "gluten-free" — these kitchens are sophisticated and take celiac seriously when they understand the severity. Ask for the celiac-safe options at each restaurant before ordering.

Save these to your phone — right now

Important Contacts

Add all of these before you travel. When you need them, you won't have time to search.

Your Travel Agent
Kristen Buckshire
Co-Owner / CEO — Travel Ease LLC
📞 859-486-5124 (Office)
📱 239-413-4085 (Mobile)
Your first call for any reservation, travel, or coordination question. She will be reaching out ~60 days before arrival — but contact her anytime before that.
Resort Wedding Planner
Ruth
Hotel Xcaret México Wedding Coordinator
Ruth coordinates all wedding logistics on property. Wedding party members and immediate family will receive Ruth's direct contact information from Lance & Cherie directly ahead of the event. She will guide the wedding party to the ceremony site on the day of.
Hotel Xcaret México — Direct
Resort Concierge
Guest Services — Hotel Xcaret México
📞 USA/CAN: 1-844-795-4525
Call to reserve HA', Teatro del Río, Las Cuevas, and other specialty dining before arrival. Mon–Fri 7AM–12AM, Sat–Sun 7AM–10PM (Quintana Roo time).
The Couple
Lance & Cherie
The Reason You're All Here 💚
We'll have a WhatsApp group for the wedding week so everyone stays connected. Details to follow. For wedding-specific questions, reach out directly at any time.
#HartmannTresterWedding
Navigate the property

Resort Map Guide

Following the 2025 expansion, Hotel Xcaret México now features 10 themed Casas with 1,800 suites. It's a large, beautiful property — plan 10–15 minutes to walk from one end to the other. Download the Xcaret App for the live interactive map before arrival.

Hotel Xcaret México Resort Property Map — Pinch to zoom on mobile

Casa Grande

The lobby hub. No guest rooms. Main reception, information desks, most restaurants, and the starting point for your entire stay. Where you check in and find your bearings.

Casa Tierra

Close to the beach and main infinity pool. Home to HA' Michelin Star restaurant. Family suites with ocean front options. Best location for beach access.

Casa Fuego

Adults-only (18+). The most exclusive section. The famous Casa Fuego glass rooftop pool with Caribbean panorama. Fuego Italian-Mexican restaurant (exclusive to guests). Changarrito Fuego oceanfront bar.

Casa Espiral

Named for its views of the Xpiral pyramid (dividing landmark between the two hotels). Direct beach access. Diamond-shaped infinity pool with wet bar. Large concentration of rooms.

Casa Viento

Central location. Octopus pool for families with young children. Three pools total. Beach access via the saltwater river. One of the largest Casas on property.

Casa Agua

Adults-only. Home to Muluk Spa (inside actual natural caves). Volcanic stone tubs in every suite terrace. Sauna in bathrooms. The most tranquil, wellness-focused Casa on property.

Casa Luna NEW 2025

Families with children 0–9. Xiquit Inn mini-hotel for kids. Lunateca early learning area. Nature rooftop. The most nurturing family environment on property.

Casa Vida NEW 2025

Families with children 10–12. DéCadas Arcade Bar (Lance & Cherie's favorite). Xinema cinema restaurant (Cherie's top pick). La Xentral food hall. Water slides connecting to large pool.

Casa Sol NEW 2025

Teens 13–17. Home of the iconic cenote-style pool with walk-through water bar (Lance's #1 pick). Three pools. Rooftop with bar and DJ. Dixtrito 1317 urban art experience.

Casa Eclipse & Casa Cielo NEW 2025

Eclipse: adults-only tranquil retreat with Arriba Baja fine dining restaurant and indoor waterfall. Cielo: multigenerational hub with 6 restaurants, Xupes nightclub, Pava Jarla tacos, and business center. The evening heartbeat of the expanded resort.

View Official Resort Gallery →
Navigation tip from experience: The resort is genuinely large and signage is limited in some areas. Download the Xcaret App before arrival — it has an interactive map that is genuinely essential for the first two days. Don't hesitate to ask any staff member for directions. They are exceptional, everywhere, all the time.